After shopping to replace our broken AC and being pressured to purchase extra items with “scare tactics” from other companies, we came across Compass Heating & Air Conditioning. Ryan originally took our call and did a really good job of trying to understand our situation. That same day, they (Mike) visited our home to walk our property for an assessment. Their multiple proposals of “good, better, and best” options along with explanation on what each will provide us long term was fantastic. Mike in simple terms was able to explain our overall ROI (return on investment) of each system and how they would function in our home. More specifically, Mike help address another issue of a 15+/- degree temperature difference from our first floor and second floor. The icing on the cake is my wife and I have a newborn baby. Mike, Ryan, and Russ were more than over considerate of making us a priority with our newborn. On the first day we turned on the AC it was 85 degrees outside with an indoor temp of 83 on the thermostat. It took just a little over an hour to get the home cooled to 68 degrees. This would have taken us over 2 days with our old system. We are now down to a 2-4 degree difference between our 2 floors and are living in comfort! We love our new Amana Furnance & AC.
Thank you Compass Heating & Air Conditioning.
I am a first time homeowner and need a heating and cooling company I can trust. I had a lot of questions when it came time to purchasing a new furnace and air conditioner. Mike took the time to sit down with my family and me and explained my options in detail. He was extremely knowledgeable and fair! Mike and his staff were great and I know that I have a team of professionals to help me with any of my HVAC needs. I recommend Compass to all my friends and family.
Compass Heating and Air Conditioning has been a wonderful resource for us on numerous occasions. During a routine maintenance appointment Mike detected a problem with our old furnace, recommended a replacement and acted swiftly on the install. We noticed an immediate improvement with the new furnace- it’s quieter, more efficient and we’ve seen lower utility bills as a result. Aside from the improvement, Mike’s work ethic is amazing; he is reliable, knowledgeable, and completely trustworthy. Compass Heating and Air Conditioning is our go to resource for any HVAC needs!
Service was prompt. Mike is neat, clean, knowledgeable; treated my home like his own. AND the price was right.
Mike was really great. Prompt, courteous, and very knowledgeable. He gave us information on how to get more out of our air conditioner. We have 2 story, and upstairs was always much warmer. We noticed an immediate improvement with the airflow to 2nd floor, and as a bonus its quieter, more efficient. I would definitely recommend this company. We will doing another upgrade next summer
Mike has been a lifesaver for me! Managing several properties all over the Chicagoland area, it is difficult to find a reliable HVAC technician. He offers prompt service and is extremely thorough and detailed in his inspections. I trust Mike will do an out standing job and I would recommend his services to anyone.
What can we say? We looked around for a reliable company and we found Compass. We had to “bite the bullet” recently and get a brand new heating and air system because ours was 39years old. We knew as soon as we met Mike for the first time, he was our man. He has a very likeable personality, explains everything to you, and you learn a lot about the system because he takes his time. He has very reasonable pricing, and is very very neat, (which is important to us), cleans up afterwards. (even puts paper shoes on when he enters your home) very impressed to say the least. We are in our 60’s and we appreciate an honest and reliable service man and in Mike we have one. He calls you back quickly does not charge more for weekends, after hours, he’s great. We love Mike and you will too. In fact we call him back to install a “Nest” thermostat for us. It will regulate our heat and air automatically, and we can change the settings from anywhere in the world with an app on our cell phone. Call Mike at Compass Heating and Air, you won’t be disappointed, I guarantee it.
Mike does a first rate job. Start to finish he is a professional in the
HVAC business. He knows what he is doing and takes time to explain what needs to be done now and later.
I trust Mike. He is sincere and honest
Mike is a very honest, trustworthy and highly professional technician. He offered an excellent service and inspected the furnace more thoroughly after repair.
I am extremely happy that finally I found a reliable HVAC technician. I would definitely recommend his service to anyone
If u want it done right hire a Veteran! Mike is terrific technically and can fix your HVAC for a honest price. Expect the best call Mike at Compass.
Compass did a great job of explaining my options, they were much more knowledgeable than other dealers I talked to. The install was done on time and very neat, it looks so much better that the equipment it replaced. When the work was inspected by the city the inspector said they did nice work and wanted to know who did it. Overall we are very satisfied.
Could not be happier with the service from Mike and Compass! I wanted a complex iHarmony zoning system – knowing that installation is everything with such systems, I interviewed three Lennox installers. Mike was the clear technical winner (he knew the complex new high-tech systems better than anyone), but he’s also a straightforward and trustworthy guy. A pleasure to do business with. I had such a good experience with Compass with my iHarmony, I also replaced two AC condensers and coils, and added a ducted dehumidifier in my basement. Compass also handles the HVAC at my rental property.
I’m very happy with Compass! They have a customer for life.
Showed up within the hour for a service call on Saturday night. We decided to replace instead of repair. By Tuesday we had a new heating and air conditioning system installed and connected to the internet. Very knowledgeable and prices at his finger tips. Definitely would recommenced.
I was in need of a HVAC tech to come to my home on one of the coldest nights of the year, as my furnace had completely died. I called numerous heating companies and no one was willing to come out that same evening. I panicked, did one more Google search and found Compass. I called and talked to Mike and he was at my home in an hour. He explained the current state of my furnace to me and even gave me portable heaters for the night. The next morning Mike and his helpers installed my new furnace. When I found Compass, I found satisfaction. Mike is very knowledgeable and professional. I gained his trust immediately. I will recommend Mike and Compass to everyone
When it was bitter bitter cold my 88 year old mother’s boiler was leaking. No other hvac company could come out or even try to. Mike took the time to squeeze her in very early in the morning and replace the engine. He was fantastic. I would and do recommend them to everyone.
Was impressed by the clarity Scott described to me what was the problem with my A/C. He had to correct the ‘maintenance’ done by my regular HVAC company. It was refreshing to experience a straight up tech who was knowledgable and could determine the problem with such ease. Compass’ web site is correct in saying their employee’s make the difference!
We were referred to Compass Heating and Air conditioning by Mitsubishi to install 2 ductless heating and air conditioning units. Mike came to our house and explained everything we needed to know and answered all of our questions. On install day Mike and his crew put down drop cloths and wore booties inside the house. The outside work was done very neatly and no mess was left behind. The install was completed in one day and Mike and his crew were very professional and friendly even after a long day of working in the heat. The units work just as Mike promised and have exceeded our expectations. We will be using Compass in the future for all of our heating and air conditioning needs!
Mike and his team installed 3 Mitsubishi ductless systems in our downstairs bedrooms and hallway. We needed them mostly for heating to replace our under floor hot water system. They have been excellent ! performing great in even the coldest of Chicago winter nights! The bedrooms and hallway has been kept warm and cozy, great performance. Most of all Mike and his teams service was outstanding. They installed the system in 3 days with high quality and professional work. Mike stayed in touch with us afterwards to make sure all worked well and ongoing support. I would highly recommend the system and most of all Mike and his team to do the job. Thank you Mike, great work!
Mike was our knight in shinning armor, we chose Lennox but picked the wrong dealer. After some time, we contacted Mike at Compass. In a very understanding and professional way, he re-installed our system the correct way, and now our system performs the way it was intended. Looking forward to working with Compass from this point on.
Just installed the air purifier 6 months ago and can tell this spring that it works… My sons allergies seems to subside in the house. Lots less sneezing. Thanks compass!
They are absolutely the best company to work with. I have been using this company for several years and there work is top notch. They bend backwards to get any problem fixed the first time. They are a quality heating and air conditioning company. Mike is the best.
After doing much research on HVAC companies and also the Mitsubishi ductless system, I decided to go with Mike and very happy I did. Installed Mitsubishi ductless system, in addition to a new Amana furnace and air conditioner in another part of house. Mike initially did a very thorough inspection of my house and then we discussed options. I am very happy with my choices and also very happy I went with Compass. Mike is extremely professional from start to finish. With all the work that needed to be done, it was accomplished in record time but with the utmost care. I would highly recommend Compass to my friends and family and so happy I found such a great family run business.
It’s hard to find good, honest people who genuinely have their customers best interest at heart. The staff on this team clearly does. Their knowledge is superior to most in this industry. Great company with top notch service!